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System Requirements

    “◯” Available Function　”ー” Unavailable function

    Recommended System Requirements: An environment to have an entirely usable and enjoyable service experience.

    Minimum System requirements: An environment with certain restrictions, including limitations on specific functions.

    *”Minimum System Requirements” may change with a 12-month prior notice. Please consider migrating to the recommended system environment.

    PC

    OS

    Browser

    App

    Environment

    Usability

    Notes and Precautions
    Manage Settings Create View
    Basic Video

    Windows 10

    Ver 1903 or higher

    Windows 11

    RAM: 4GB or more

    HDD: 4GB of available space

    Chrome

    latest version

    Web Browser

     

     

    Recommended

    		 ◯ ◯ ◯ ◯

    To use image/video capture function, you need an Editor Plugin

    Edge

    latest version

    macOS

    Safari

    latest version

    Web Browser

    Recommended

    ◯

     

    ◯

     

    ◯

     

    ◯

     

    Image/video capture function is unavailable.

     

    Chrome

    latest version

     

    Mobile Devices (Smartphone/Tablet)

    OS

    Browser

    App

    Environment

    Usability

    Notes and Precautions
    Manage Settings Create View
    Basic Video

    iOS

    iOS 15 – 17

    iPad OS 15 – 17

    ー

     

    iOS App

    Version 5.9.3 or higher

    Recommended

    		 ー ◯ ◯ ◯

    All the functions for creating and viewing are fully available.

    To manage settings please use Web Browser app.

    *Video editing function is not available for Android 9.0.

    **Android devices that can’t run Google Play Store are not supported.

    Android

    Android 8.0 – 14

    Android App

    Version 5.9.3 or higher

    iOS

    iOS 15 – 17

    Safari

    latest version

    Mobile Browser

    Recommended

    		 ー ー ー ◯

    Task and training course manuals can’t be viewed.

    *Using with a browser installed on an iPad device is not supported. Please consider using the Mobile App.

    Android

    Android 8.0 – 14

    Chrome

    latest version

     

    ⚠ NOTES

    • The recommended and minimum system requirements may change. We appreciate your understanding in advance.
    • Recommended and minimum system requirements indicate that correct service operation has been verified in this environment during the developing process. However, even if the system requirements are met, users’ environment and other settings may prevent correct operation.
    • Thin client and virtual OS environment are not supported.
    • We cannot reply to inquiries about using service or outage occurrence on unsupported devices, operating systems, or browsers.
    • The recommended monitor size is at least WXGA (1280 x 720).
    • Zooming out on Browsers may cause styling issues.

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