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System Requirements

    “◯” Available Function ”ー” Unavailable function

    Recommended System Requirements: An environment to have an entirely usable and enjoyable service experience.

    Minimum System requirements: An environment with certain restrictions, including limitations on specific functions.

    *”Minimum System Requirements” may change with a 12-month prior notice. Please consider migrating to the recommended system environment.

    PC

    OS

    Browser

    App

    Environment

    Usability

    Notes and Precautions

    Manage Settings Create View
    Basic Video

    Windows 10

    Ver 1903 or higher

    Windows 11

    RAM: 4GB or more

    HDD: 4GB of available space

    Chrome

    latest version

    Web Browser

    Editor Plugin

     

     

    Recommended

    To use image/video capture function, you need an Editor Plugin.

    Edge

    latest version

    IE11

    latest version

    Minimum

    To use video editing and image/video capture function, you need an Editor Plugin.

    (Support will be discontinued on February 28, 2023.)

    macOS

    Safari

    latest version

    Web Browser

    Recommended

     

     

     

     

    Image/video capture function is unavailable.

     

    Chrome

    latest version

    Mobile Devices (Smartphone/Tablet)

    OS

    Browser

    App

    Environment

    Usability

    Notes and Precautions

    Manage Settings Create View
    Basic Video

    iOS

    iOS 13 – 15

    iPad OS 13 – 15

     

    iOS App

    Recommended

    All the functions for creating and viewing are fully available.

    To manage settings please use Web Browser app.

    *Video editing function is not available for Android 9.0.

    **Android devices that can’t run Google Play Store are not supported.

    Android

    Android 7.0 – 13

    Android App

    non iPad iOS

    iOS 13 – 15

    Safari

    latest version

    Mobile Browser

    Recommended

    Task and training course manuals can’t be viewed.

    Android

    Android 7.0 – 13

    Chrome

    latest version

    ⚠ NOTES

    • The recommended and minimum system requirements may change. We appreciate your understanding in advance.
    • Recommended and minimum system requirements indicate that correct service operation has been verified in this environment during the developing process. However, even if the system requirements are met, users’ environment and other settings may prevent correct operation.
    • Thin client and virtual OS environment are not supported.
    • We cannot reply to inquiries about using service or outage occurrence on unsupported devices, operating systems, or browsers.
    • The recommended monitor size is at least WXGA (1280 x 720).
    • Zooming out on Browsers may cause styling issues.

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